OnSite I.T. Blog

What goes through your brain when you think of data theft? Chances are it’s probably some hacker in a dark room wearing an even darker hoodie, staring at lines of code well into the night. This misconception of data theft is the exact opposite of the reality; data exfiltration is incredibly boring, quiet, and sometimes completely invisible to the untrained eye. Instead of happening overnight, it will happen over the course of 30 days or longer, and it’ll happen right under your nose if you’re not paying attention.

“Our systems are running okay right now. Let’s just wait and see how things go before we invest in upgrading our IT.”

Whenever we see this sentiment echoed in the small business community, our technicians break out in a cold sweat. The wait-and-see approach might seem fiscally conservative and responsible, but in reality, it’s anything but. It’s not a strategy; it’s unhedged financial liability.

It only makes sense that, when an employee leaves your business, you would collect any company-owned devices they used during their tenure. This is undeniably important to do, but it is also important to remember all their digital resources, too. Cloud licenses and similar subscriptions that go uncancelled create numerous problems that your business simply shouldn’t have to contend with.

Phishing attacks are no longer easy to spot. Scammers now use artificial intelligence to generate highly sophisticated lures that trick even the most observant employees. To protect a business from becoming another security statistic, it is necessary to identify the clear differences between legitimate communications and fraudulent messages. While these risks exist every day of the year, fraudulent activity spikes dramatically during tax season and the holiday season.

As a managed service provider ourselves, we know how an “all-inclusive fee” sounds as a marketing tool. You pay one fixed price per month, and the provider promises to handle your entire technology infrastructure. No surprises, no hidden spikes, just total peace of mind. Unfortunately, some providers use this “flat-fee” pricing as a Trojan horse, ushering you into a mess of a contract that includes exclusions and on-site upcharges that give you the exact opposite of a predictable budget.